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Consumer Protection Act

33. Cancellation of internet agreement

Edition: 2022-12-31 · In force

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33. Cancellation of internet agreement

(1)A consumer may cancel an internet agreement at any time from the date the agreement is entered into until seven days after the consumer receives a copy of the agreement if—
(a)the supplier did not disclose to the consumer the information required under section 38(1); or
(b)the supplier did not provide to the consumer an express opportunity to accept or decline the agreement or to correct errors immediately before entering into it.
(2)A consumer may cancel an internet agreement within thirty days after the date the agreement is entered into, if the supplier does not comply with a requirement under section 43.
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Source: Kenya Law