AGADVOKS GLOBALKENYA · ENGLISH
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Kenya Information and Communications Act

102B. Procedure upon complaint

Edition: 2022-12-31 · In force

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102B. Procedure upon complaint

(1)Upon receipt of a complaint, the Tribunal shall notify, in writing, the party against whom the complaint has been made, within fourteen-days of receipt of the complaint, stating the nature of the complaint, the breach, act or omission complained of and the date on which the matter shall be considered by the Tribunal.
(2)The notice referred to in subsection (1) shall require the person against whom the complaint is made to respond to the complaint in writing or appear before it at the hearing of the complaint.
(3)After considering each party's submissions, the Tribunal shall then conduct a preliminary assessment to determine the admissibility or otherwise of the complaint lodged within fourteen days.
(4)The Tribunal or any of its panels may, after conducting a preliminary assessment of a complaint, and being of the opinion that the complaint is devoid of merit or substance, dismiss such complaint and give reasons thereto.
(5)A party may, within fourteen days from the date of dismissal, apply for review or variation of the Tribunal's decision under subsection (4).[Act No. 41A of 2013, s. 37.]
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Source: Kenya Law