ADVOKS GLOBAL · KENYA
Kenya Information and Communications Act
46L. Requirement on complaints procedure
Edition: 2022-12-31 · In force
46L. Requirement on complaints procedure
(1)All broadcasters shall establish and maintain a procedure, by which persons aggrieved by any broadcast or who allege that a broadcaster is not complying with this Act, may file complaints.(2)The procedure referred to in subsection (1) shall be submitted to the Commission for approval.(3)Where any person alleges that he has exhausted the procedure mentioned in subsection (1) but is not satisfied with the remedy offered or action taken, he may appeal to the Commission.(4)Complaints made under this section shall be made in writing within thirty days of the breach under subsection (1) and shall set out the grounds upon which they are based, the nature of damage or injury suffered as result of the broadcast or the violation complained of and the remedy sought.(5)Any person who is aggrieved by a decision of the Commission made under this section may appeal to the Tribunal within thirty days after the decision.