Medical Practitioners and Dentists (Inquiry and Disciplinary Proceedings) (Procedure) Rules

7. Complaints

Edition: 2022-12-31 · In force

7. Complaints

(1)Any person who is dissatisfied with any professional service offered, or alleges a breach of standards by a registered or licensed person under this Act, may lodge a complaint in the prescribed form.

(2)The complaint shall be accompanied by–

(a)a statement clearly setting out the particulars of the medical practitioner dentist, community oral health officer or health institution and service complained being complained about and the nature of the complaint; and

(b)any supporting documentation or evidence.

(3)Upon receipt of a complaint, the officer receiving the complaint shall assign it a reference number, and create a record of the complaint indicating the particulars of the complaint including–

(a)the particulars of the complainant;

(b)the particulars of the medical practitioner, dentist, community oral health officer or health institution, complained against;

(c)the nature of the complaint;

(d)a record of the accompanying documents; and

(e)such other particulars as the Council may specify.

← Previous provision Next provision →

Source: Kenya Law