ADVOKS GLOBAL · KENYA
Public Service Commission Act
62. Promotion of efficiency and effectiveness of the public service
Edition: 2023-12-11 · In force
62. Promotion of efficiency and effectiveness of the public service
(1)The Commission shall promote efficiency and effectiveness of the public service by—(a)setting standards in service delivery for evaluating performance in the public service;(b)evaluating the organization and core functions of public bodies with respect to human resources, internal processes, citizens' satisfaction and recommending measures for improved performance;(c)setting the performance contract guidelines in the public service and ensuring compliance with the Commission's set standards;(d)providing guidelines on performance appraisal systems for public bodies and the individual public officers;(e)evaluating performance agreements between the government and public bodies or individual public officers; and(f)investigating and making recommendations to the authorized officer on its own motion or upon receipt of a complaint on inefficiency and ineffectiveness of service delivery in public bodies including—(i)general practices that lead to inefficiency in the public service; and(ii)reported breach of any law, code of conduct or values and principles of governance and public service; or(iii)making recommendations to the respective authorised officer, public body or office for improved efficiency and effectiveness of the public service.(2)The Commission may impose sanctions and make recommendations to the President on any penalty to be imposed on an authorized officer who does not ensure efficiency and effectiveness of a public body.