ADVOKS GLOBAL · KENYA
The Dairy Industry (Compliance Officer) Regulations
16. Complaints against compliance officers
Edition: 2022-12-31 · In force
16. Complaints against compliance officers
(1)Where a primary producer or a dairy business operator is aggrieved by a decision or action of a compliance officer, the primary producer or dairy business operator may immediately, and in any case not later than fourteen days, lodge a written complaint to the Board.(2)Upon receipt of a complaint the Board shall investigate and make a decision and communicate to the complainant within thirty days.(3)Where the complainant is not satisfied with the decision of the Board, the complainant may appeal to the Cabinet Secretary within thirty days of the decision.