ADVOKS GLOBAL · KENYA
National Transport and Safety Authority (Transport Network Companies, Owners, Drivers and Passengers) Regulations
15. Deactivation, suspension or revocation of transport network vehicles
Edition: 2022-12-31 · In force
15. Deactivation, suspension or revocation of transport network vehicles
(1)A transport network company shall, before deactivating, suspending or removing a transport network vehicle owner or a transport network driver from the transport network platform—(a)ensure that the deactivation, suspension or removal complies with the duly submitted transport network company’s deactivation, suspension or removal policy;(b)give adequate notice to the transport network vehicle owner or transport network driver in writing of the intention to deactivate, suspend or remove the owner or driver from the transport network platform and the reasons thereof;(c)afford the transport network vehicle owner or transport network driver with adequate opportunity to challenge the deactivation, suspension or removal; and(d)give the transport network owner or transport network driver written reasons for its decision to deactivate, suspend or remove the owner or driver from the transport network platform.(2)The transport network company shall notify the Authority of the deactivation, suspension or removal of a transport network vehicle owner or a transport network driver from the transport network platform within seven days after the deactivation, suspension or removal.(3)The Authority shall publish on its website and in any other appropriate medium the details of transport network drivers or transport network owners who have been deactivated, suspended or removed from a transport network platform, and the reasons for the deactivation, suspension or removal.(4)The transport network company’s deactivation, suspension or removal policy shall provide for—(a)the conditions for the deactivation, suspension or removal of a transport network driver or transport network owner from the transport network platform;(b)in the case of suspension, the duration of suspension of a transport network driver or transport network owner from the transport network platform; and(c)the conditions and procedure for the reactivation and reinstatement of a transport network owner or transport network driver who was deactivated, suspended or removed from the transport network platform.